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Returns & Exchanges
At Funky Food, we want you to love every bite, but due to the perishable nature of our products, we offer a 14-day window for reporting issues with your order. If your snacks arrive damaged or incorrect, we will make it right with a replacement or a full refund.
Return Process
- 1.Document the Issue
Take clear photos of the damaged items or the incorrect products received, along with the shipping label on the box.
- 2.Contact Support
Email our team at [email protected] with your order number and the photos within 14 days of delivery.
- 3.Review Process
Our quality control team will review your claim within 48 hours to determine if a return or disposal is necessary.
- 4.Receive Refund or Credit
Once approved, we will issue a refund to your original payment method or ship out a fresh replacement at no extra cost.